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BigCommerce vs Shopify

A detailed head-to-head comparison of BigCommerce and Shopify based on our 100-point scoring system.

BigCommerce

BigCommerce

BigCommerce eCommerce Platform

690 reviews

Winner
Shopify

Shopify

Shopify eCommerce Platform

10,800 reviews

Side-by-Side Comparison

Metric
BigCommerce
Shopify
Overall Score
86/100
93/100
Price
$29.00
$29.00
Customer Rating
4.2/5
4.4/5
Review Count
690
10,800
Best For
Best Enterprise-Grade Platform, No Transaction Fees
Best for Scaling Online Stores
About Page
Yes
Yes
Contact Info
Yes
Yes

BigCommerce — Score Breakdown

Features & Functionality18/20
Ease of Use14/20
Pricing Plans13/15
Scalability14/15
Payment Options9/10
Customer Support9/10
Integrations & Apps9/10

Shopify — Score Breakdown

Features & Functionality19/20
Ease of Use18/20
Pricing Plans12/15
Scalability15/15
Payment Options10/10
Customer Support9/10
Integrations & Apps10/10

Pros & Cons

BigCommerce

Zero transaction fees on all plans regardless of payment gateway, which is a structural cost advantage versus Shopify at equivalent transaction volumes.
Deeper built-in feature set at the Standard tier means fewer paid apps are needed to run a fully functional store.
Native B2B capabilities make it the strongest hosted platform choice for merchants selling to both consumers and business buyers from the same store.
Annual revenue-based plan thresholds can force unexpected plan upgrades for fast-growing stores, creating a pricing structure that is harder to predict than straightforward monthly fees.
The app marketplace (1,000+ apps) is significantly smaller than Shopify's 8,000+ ecosystem, which means niche integrations are occasionally unavailable or less polished.
BigCommerce's brand recognition and community size are smaller than Shopify's, which can make finding specialized developers and agencies more difficult in some markets.

Shopify

The most mature app ecosystem in ecommerce with 8,000+ vetted integrations covering virtually every merchant use case.
Zero transaction fees when using Shopify Payments, which meaningfully reduces total cost of ownership at scale.
Proven scalability from single-product startups to enterprise brands processing millions of orders annually.
Transaction fees of 0.5–2% apply on all plans when using third-party payment gateways instead of Shopify Payments, which can add up at volume.
Deep customization of the checkout experience is locked behind Shopify Plus ($2,300/month), making it cost-prohibitive for early-stage merchants.
Theme and app costs can push the total monthly spend well above the base plan price for merchants who need a fully featured store.

Our Verdict

Shopify comes out ahead with a score of 93/100 compared to 86/100. Shopify is best for best for scaling online stores. However, BigCommerce may be a better fit if you prioritize best enterprise-grade platform, no transaction fees.

Platform features, pricing, and policies are subject to change. Always review current terms of service and fee structures before committing to a platform.