Chewy vs Nom Nom
A detailed head-to-head comparison of Chewy and Nom Nom based on our 100-point scoring system.
Chewy
Chewy Online Pet Supply Store
80/100
Very Good4.8
58,000 reviews
Winner
Nom Nom
Nom Nom Fresh Dog Food Delivery
90/100
Excellent4.7
11,400 reviews
Side-by-Side Comparison
Metric
Chewy
Nom Nom
Overall Score
80/100
90/100
Price
$0.00
$72.00
Customer Rating
4.8/5
4.7/5
Review Count
58,000
11,400
Best For
Best Online Pet Retailer
Best Fresh Dog Food
About Page
Yes
Yes
Contact Info
Yes
Yes
Chewy — Score Breakdown
Ingredient Quality14/20
Effectiveness & Results14/20
Safety & Testing12/15
Price vs Value15/15
Veterinary Endorsement6/10
Pet Owner Reviews11/10
Brand Transparency8/10
Nom Nom — Score Breakdown
Ingredient Quality19/20
Effectiveness & Results18/20
Safety & Testing14/15
Price vs Value12/15
Veterinary Endorsement10/10
Pet Owner Reviews9/10
Brand Transparency8/10
Pros & Cons
Chewy
AutoShip discounts of up to 35% on first orders provide genuine long-term savings on the products most pet owners buy repeatedly every month.
24/7 customer service with an industry-leading reputation for proactive resolution — including free replacements and personalized gestures that no other major pet retailer matches.
Integrated pharmacy and telehealth services consolidate pet healthcare purchasing into a single platform, reducing the friction of managing multiple vendor accounts.
As a retailer, Chewy does not manufacture or formulate products — so the platform score reflects service and curation quality, not proprietary product excellence.
AutoShip pricing and free shipping threshold can lead to over-ordering for owners of small pets, increasing the risk of product expiration before use.
Private-label American Journey products are competitively priced but do not match the formulation depth or transparency of premium brands like Nom Nom or Ollie.
Nom Nom
Vet-formulated, human-grade recipes backed by published clinical research on digestibility and gut health.
Pre-portioned servings eliminate guesswork and reduce the risk of overfeeding or underfeeding.
USDA-inspected production facility sets a meaningfully higher food-safety standard than most pet food brands.
Premium pricing at $6–$8 per day for large breeds makes this a significant monthly expense compared with high-quality kibble.
Fresh (not frozen) format means a shorter shelf life after delivery — requires consistent refrigerator space and timely use.
Only four protein recipes currently, which limits options for dogs with multiple protein allergies or picky eating histories.
Our Verdict
Nom Nom comes out ahead with a score of 90/100 compared to 80/100. Nom Nom is best for best fresh dog food. However, Chewy may be a better fit if you prioritize best online pet retailer.
Pet products are not intended to diagnose, treat, cure, or prevent any disease in animals. Always consult your veterinarian before introducing new products to your pet's routine.