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TrustBrand

How We Rank Airlines

Our airlines rankings are based on a 100-point evaluation system. Products are reviewed using publicly available data, verified sources, and our editorial methodology.

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Scoring Framework

CategoryMax Points
Flight Quality & Comfort
20 pts
Price & Value
15 pts
Route Network
15 pts
Loyalty Program
10 pts
Customer Service
15 pts
Punctuality & Reliability
15 pts
Baggage Policy
10 pts
Total100 pts

Category Details

Flight Quality & Comfort

20 pts max

Evaluates seat comfort, legroom, cabin quality, in-flight entertainment, and meal service.

Price & Value

15 pts max

Compares ticket pricing, included amenities, and overall value for money across fare classes.

Route Network

15 pts max

Assesses the breadth of destinations, hub connectivity, and codeshare partnerships.

Loyalty Program

10 pts max

Reviews frequent flyer program value, earning rates, redemption options, and elite status benefits.

Customer Service

15 pts max

Evaluates support accessibility, complaint resolution, and overall customer satisfaction ratings.

Punctuality & Reliability

15 pts max

Assesses on-time performance, cancellation rates, and handling of delays and disruptions.

Baggage Policy

10 pts max

Reviews carry-on and checked baggage allowances, fees, and handling of lost or delayed luggage.

Important Notice

Airline pricing, routes, and policies are subject to change without notice. Always verify details directly with the airline before booking.

Our Data Sources

All product information used in our rankings is collected from publicly available sources:

  • Official brand websites for product details, pricing, and information
  • Verified customer reviews from multiple platforms
  • Third-party testing data and certifications where available
  • We do not accept payment for rankings or reviews
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